The Provider Assistance Center will open at 9 a.m., Friday, Sept. 28 due to a department meeting. A representative will be happy to assist you at that time.
Provider Portal Unavailable
We are currently experiencing a technical issue on our provider portal. We are working on a resolution. We apologize for the inconvenience.
UCare Provider Manual Has Been Updated
2018 Provider Manual updates were made to Working with UCare's Delegated Business Services Claims & Payment, Clinical Practice Guidelines, Member Appeals and Grievances, Home & Community Based Services, Public Health and Transportation Services. A change table in the Appendix links to specified changes in the manual.
Our phone service is working, we’re continuing to monitor for any ongoing issues, please be aware we anticipate higher volumes as people catch up so we may experience longer wait times, especially on Monday. For faster assistance, please use the Provider Portal for claims, eligibility and authorization inquiries. We apologize for the inconvenience.
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